Privacy Policy

Praan Estates ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an enquiry with us. Please read this policy carefully.

1. Information We Collect

We may collect the following personal information when you use our website or contact us:

• Full name
• Email address
• Phone number
• City of residence
• Your message or enquiry details
• How you heard about us

We also automatically collect certain technical information such as your IP address, browser type, device type, pages visited, and time spent on our site via standard server logs and analytics tools.

2. How We Use Your Information

The information we collect is used solely for legitimate business purposes, including:

• Responding to your property enquiries
• Sharing project updates, availability, and pricing information relevant to your interest
• Sending you communications you have opted into
• Improving our website and services
• Complying with legal and regulatory obligations

We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With trusted service providers who assist in operating our website or business (e.g., email platforms, CRM tools), bound by confidentiality obligations
• With legal or regulatory authorities if required by law
• In connection with a business merger, acquisition, or sale, with appropriate safeguards

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand how visitors interact with our site

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of this website.

5. Third-Party Services

Our website uses the following third-party services which have their own privacy policies:

• Google Maps — for location display (Google Privacy Policy applies)
• World Air Quality Index (WAQI) API — for live AQI data (WAQI Privacy Policy applies)
• Unsplash — for placeholder images during development
• Google Fonts — for typography (Google Privacy Policy applies)

We are not responsible for the privacy practices of these third-party services.

6. Data Retention

We retain your personal information only for as long as is necessary for the purposes outlined in this policy, or as required by applicable law. Enquiry data is typically retained for a period of 3 years, after which it is securely deleted.

7. Your Rights

Under applicable Indian data protection laws and principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us using the details below.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.